STCT attaches great importance to establishing the cooperative partnership with customers based on mutual trust and common development. We promise to supply customers with excellent, effective, just, scientific and authentic testing service.
1. Warm, friendly service, be polite to our customers; response rapidly and strive to exceed customer expectations.
2. Operate efficiently to supply the most competitive time cost.
3. Deal with all the questions and complains unconditionally and response to them in two working days.
4. Be responsible for customers, help customers solve problems sincerely and attentively.
5. Stick to the professional conduct, guarantee the justice, honesty and independence of testing work and ensure the protection of customers' confidential information and proprietary rights.
6. Follow up ISO / IEC 17025 management system strictly to ensure the accuracy of each test report.
7. Improve the effectiveness of the quality management system and continue to improve the quality of service.